Product Resources' Quality Manual
ISO 9001 and EN 13980 Compliance

Some of these Quality Manual documents are in Microsoft Word format. If you do not have Word installed on your computer, click here to download the installer for the Word viewer and run the installer before proceeding to gain the ability to view Word documents.

The balance of the documents are PDF files.

Last updated 10 March 2008.

Sequence and Interaction of Processes

90-2000-INT Interaction of Quality Manual Procedures

Quality Management System

90-2000-4.1 General Quality Management System Requirements

Documentation Requirements

90-2000-4.2.1 General Documentation Requirements
90-2000-4.2.2 Quality Manual Implementation
90-2000-4.2.3 Control of Documents
90-2000-4.2.4 Control of Records

Management Responsibility

90-2000-5.1 Management Commitment
90-2000-5.2 Customer Focus
90-2000-5.3 Quality Policy

Planning

90-2000-5.4.1 Quality Objectives
90-2000-5.4.2 Quality Management System Planning

Responsibility, Authority, and Communication

90-2000-5.5.1 Responsibility and Authority
90-2000-5.5.2 Management Representative
90-2000-5.5.3 Internal Communication

Management Review

90-2000-5.6.1 Management Review - General
90-2000-5.6.2 Management Review Input
90-2000-5.6.3 Management Review Output

Resource Management

90-2000-6.1 Provision of Resources

Human Resources

90-2000-6.2.1 General Human Resources
90-2000-6.2.2 Competence, Awareness, and Training
90-2000-6.3 Infrastructure
90-2000-6.4 Work Environment

Product Realization

90-2000-7.1 Planning of Product Realization

Customer Related Processes

90-2000-7.2.1 Determination of Requirements Related to the Product
90-2000-7.2.2 Review of Requirements Related to the Product
90-2000-7.2.3 Customer Communication

Design and Development

90-2000-7.3.1 Design and Development Planning
90-2000-7.3.2 Design and Development Inputs
90-2000-7.3.3 Design and Development Outputs
90-2000-7.3.456 Design and Development Review, Verification, and Validation
90-2000-7.3.7 Control of Design and Development Changes

Purchasing

90-2000-7.4.1 Purchasing Process
90-2000-7.4.2 Purchasing Information
90-2000-7.4.3 Verification of Purchased Product

Production and Service Provision

90-2000-7.5.1 Control of Production and Service
90-2000-7.5.2 Validation of Processes for Production and Service
90-2000-7.5.3 Identification and Traceability
90-2000-7.5.4 Customer Property
90-2000-7.5.5 Preservation of Product
90-2000-7.6 Control of Measuring Devices

Measurement, Analysis, and Improvement

90-2000-8.1 General Measurement, Analysis, and Improvement

Monitoring and Measurement

90-2000-8.2.1 Customer Satisfaction
90-2000-8.2.2 Internal Audit
90-2000-8.2.3 Monitoring and Measurement of Processes
90-2000-8.2.4 Monitoring and Measurement of Product
90-2000-8.3 Control of Nonconforming Product
90-2000-8.4 Analysis of Data

Improvement

90-2000-8.5.1 Continual Improvement
90-2000-8.5.2 Corrective Action
90-2000-8.5.3 Preventive Action